about hospitarian
about us“the best investment you can make, is an investment in yourself…the more you learn, the more you’ll earn”
-Warren Buffet, Chairman & CEO of Berkshire Hathaway
01. Innovative
Our contemporary consulting style stems from decades spent creating, managing and growing exclusive luxury concepts in full- and select-service hotels, multi-event venues, restaurants and more. It’s never a one-size-fits all approach – that’s why we spend time getting to know you and your team, developing an approach specialized to your organizational needs.
02. Comprehensive
We bring a holistic approach to each project we take on, setting a goal for each client to achieve their own Hospitarian™ Ideal. This affects all corners of your operation, equating to higher rates and longer stays, developing new clientele, maximizing PR & marketing, improving staff performance & retention, and garnering rave reviews from your cultivated, loyal client base.
03. Experienced
With more than 100 combined years of experience in successful hospitality-based businesses, we know the most important feature you can offer is the curated, exceptional experience that keeps guests talking. Whether you’re looking to start something new or revitalize what you’ve got, Hospitarian™ has the unique solution to help you achieve the results you’re looking for.
Recipe for Success
the numbers don’t lie
With so many accessible options for real-time cyber feedback, the stakes have never been higher in hospitality to ensure every single interaction is positive every single time in every single guest contact arena. Hospitarian™ offers a broad perspective on every consumer-facing aspect of your operation, so your brand stands out from the rest of the pack in every single way.
%
2019 customers who switched to a competitor after a poor customer service experience
%
number of twitter users more likely to buy with brands they follow online
Our Advisors
a team of experienced professionals
james jackson
Managing Partner
James is a motivated, visionary hospitality executive with nearly 40 years of experience leading & driving growth for luxury urban and suburban hotels, restaurants and multi-event venues, giving him the master toolkit for success to share with his clients.
heather ann jackson
Business Manager
As a multi-faceted 20-year veteran entrepreneur, Heather’s broad skillsets include extensive work in graphic/web design and development, marketing, operations, financial modeling and new development concepting for exclusive, successful luxury hospitality operations.
angela cento
Senior Advisor
With two decades of experience leading marketing and sales teams in top luxury hotels in Paris and London, Angela’s skill driving the best prices and most aggressive sales strategies helped her quickly rise to become one the top sales executives in hospitality across the U.S. and Europe.
angela cento
Senior Advisor
With two decades of experience leading marketing and sales teams in top luxury hotels in Paris and London, Angela’s skill driving the best prices and most aggressive sales strategies helped her quickly rise to become one the top sales executives in hospitality across the U.S. and Europe.
The Highlights
what we do best
brand management
Brand consistency equals product clarity for your staff and consumers.
audience targeting
It pays to tailor your message to your ideal clients. Literally.
financial analysis
Digging into the details to redefine the story on your terms.
new concepts
When our experience meets your vision, that’s when the real magic happens.
strategic planning
Synthesizing your data to align where you are with where you want to be.
assessment & training
Realizing the full potential of your operation with the right tools in place.
get started
we look forward to working with you!
offering services worldwide
(based in st. petersburg, fl)